Senior Manager, Cloud Operations Engineering | Remote Location, United States

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You may just be the right candidate for this or other roles. Typically 5+ years in a management role - required Typically 8+ years of work or experience in related field - required Strong experience with container technologies, specifically AWS EKS and OCI OKE and management tools like Nirmata Strong proficiency in AWS and OCI services/technologies Strong experience with configuration management and automation tools (Puppet, Ansible, PowerShell, Bash, Python) Strong experience with infrastructure as code tools (AWS CDK, CDK Terraform) Experience with leveraging AWS automation technologies (ie: trigger events/Lamda) to achieve operational efficiency gains. Strong background in Linux operating system administration (RedHat, Satellite, IPA, shell scripting) Strong experience with server protocols and utilities (SSH, Samba, NFS, DNS, SMTP, s/ftp) Strong background in DNS, Storage principles Experience with Information Security principles, technologies, and best practices Experience with tools used in the software development process - GitHub, Stash, Artifactory, Confluence/Jira, Experience with change management controls, SOX, SOC HIPAA auditory compliance Detail-oriented with excellent self-motivation, planning, documentation, and communication skills Ability to adapt to a fast paced environment while managing multiple priorities A demonstrated commitment to a diverse workplace and \u201cteam first\u201d philosophy Vision & Strategy: Develop, manage and grow the technical strategies and standards for the availability of the Cloud Operations team. Ensuring optimal uptime and issue mitigation by proactive platform health checks and devising mitigation strategies for identified issues - 5% Infrastructure Health and Optimization: Collaborate with key stakeholders on defining the KPI's to proactively institute environmental health checks. Provide forward looking analysis across the environment to identify, triage and address issues proactively prior to platform instability.- 5% Platform Support: Ownership of all L3 escalated support events. Triage and resolve events along with the delivery of documented customer facing RCA's as needed. Ownership of driving the requisite actions to resolve future impacts from like events from occurring again - 5% Knowledge Base Content:  Responsible for creating all KB content for L1/L2 support for any and all escalated events into Cloud Operations. 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